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Mental Health and Wellbeing

We understand that this is a difficult and uncertain time for everyone. Our routines have all changed, we are trying to follow all the new advice that we are being given and we are constantly being bombarded with news. 

Many adults are understandably feeling anxious and worried, our children may also be experiencing some of the same emotions. Keep speaking to your child about how they are feeling, reassure them that what they are feeling is totally normal, seek advice from friends, family or professionals if you think they can help and most importantly try to stay positive!
We hope the resources below may be useful.

Free online course for parents - 'Understanding Your Child'

Speaking to children about Coronavirus

Looking after your mental health during COVID-19 (For Adults and Children)

Time to Come In, Bear: A Children's Story About Social Distancing

Information from BEAM


From 2nd April 2020, Shropshire Telford & Wrekin Beam will be offering a call-back telephone service.

Please note that we are not offering a crisis or instant response service.

The support being offered is purely phone-based.  We cannot provide support via email, text/messaging apps or on video calling platforms. 


Accessing call-back support:

Young people can email us at asking for support.  Once they have emailed, an automatic response will ask for some more information.  When this has been completed, a team member will contact them to discuss what help they need, and when the best time would be for a practitioner to call them.

Calls will be booked in with our practitioners within our usual drop-in times.


Accessing support without a call back:

Where a young person does not want to talk but still needs some support, they can still contact us via  We can send details of online resources, information and apps which can offer support.


Information for Parents/carers:

If you feel your child(ren)/young person would benefit from our support, please take a look at our website

For young people aged 13+ please ask them to contact us via

For young people who are aged 13 and under, you will need to contact us on their behalf via

As with our face to face drop-ins, the young person should want to engage with us, and be able to do so over the phone.


Useful information for parents